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Information Services

Innovating & Engaging During These Difficult Times

All of us are dealing with the impact of the COVID-19 health crisis not only in the U.S. but all over the world. From shortages of ventilators, personal protective equipment (PPE), testing solutions, and now dialysis machines, everyone in healthcare and other professions have been impacted. Everything has changed, and no one is certain what the “new normal” will be. What we do know is that advanced communication systems are now the way to ensure your business or practice will be able to survive in our “new normal.”

Opportunities & Services To Keep You Successful

  • Virtual services such as telehealth, chronic care management (CCM), electronic behavioral health screening, and remote monitoring are services that can be added quickly and do not require a significant upfront investment if any. Choose a provider that will guide you through the transition to a better communication system and cloud-based solutions.
  • Automated on-call answering services that deliver messages directly to the provider from the caller, with no middle man. This means no lost in translation messages and faster response time. This allows for transfer to multiple recipients and delivery methods simultaneously.

Our goal is to help you transition into a cloud-based solution that will offer everything you need to successfully handle the adversity and gain some advantage out of it for yourself, your organization, your customers, and your community.

EVP is Your Complete Business Communications Provider.

Please contact us for a free consultation.

Phone: (817)488-9387

Toll Free: (877)387-3871

E-Mail: sales@evpinfo.com

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Information Services

Are You Interested in a Cloud-Based Phone System?

First of all, “What is a cloud”?  It’s definitely a buzz word used to market perceived cutting edge technology.  

Everyone is talking about Cloud communications and software services, but do you still have questions if this is the right solution for your business?  

So here are the basics: Like any telecom solution, hardware and software are required.  The difference is a cloud solution resides in a shared environment with other data services.   It is a hosted VoIP (voice over IP) or an internet business phone system. This “cloud phone system” also requires a subscriber to connect your system.  These host providers provide the gateway to the cloud. 

One huge benefit is the cost.  Traditional premise-based systems require purchasing phones, PBX, etc. upfront which can cost thousands based on the size of your business. 

When comparing the cost of a cloud solution,  the upfront cost is minimal in comparison. The hardware cost is amortized throughout the length of the contract with the subscriber.  The lower cost is attributed to eliminating backup maintenance, servers, and phone rooms. Additionally, upgrading is much easier and cost-effective making this a very good option for your professional phone system.

I know what you are thinking, “But what happens if the internet connection is down at my office?”  

Please contact us today to answer this and all of your questions so that you can make the best choice for you and your business.

EVP Information Services

817-488-9387

Categories
Information Services

How Frustrated Are You By Robocalls?

EVP can help you keep robocalls from interrupting your business day.  This problem has exploded due to the cheap software and speed of making calls.

But, let’s be honest…they are very unwanted and even worse when the Caller ID appears to be coming from your own city and or zip code.  Not to mention nefarious goals and activities when these calls are answered can be a huge loss for you and your company.

An estimated 4.7 billion robocalls were placed to U.S. phone numbers in May of 2019. That’s almost 152.9 million per day, 6.4 million per hour, and almost 1,800 per second.

Everyone reading this has received at least one student loan debt, car warranty or you have won…something call.

Late December of last year, a law was signed by President Trump to reduce the unwanted calls.  This law gives more enforcement, but does not stop all of these annoying calls that can cost your business time and money.

Even with enforcement and fining scammers millions of dollars, collecting those fines has become very difficult because most are overseas.

How can EVP help you ask?  The EVP Answering System requires human interaction to move forward.  A computer based call will not make it through that process and hangs up on the robocall.

If you are a large or small office, EVP Direct Connect will not only cut out the unwanted calls for one low affordable cost, but can then ring directly to the recipient or extension of your choice in only seconds.

For more information on how we can help you rid your office of this issue, call us today at 817-488-9387 or support@evpinfo.com.